When a new tracking category, inventory item or account code is added in Xero/QuickBooks, chances are that this is not reflected in the approval matrix.
To avoid an automatic approval of such not yet allocated requests, a “Default Approver” can be defined for each step. If nobody is defined as an Approver based on the approval matrix, the item will be assigned to the Default Approver.
To specify a Default Approver, open the approval workflow settings and click in the respective step underneath “ Default Approver” on “Add Approver”.
Note: The option “ Default Approver” is only available when there are no Approvers with the rule “Always approves”.