ApprovalMax pulls new Bills/Invoices/POs every 30 minutes. Due to Xero API limitations, it’s not possible to get them right after they’ve been created.
After a Bill/Invoice/PO is approved in ApprovalMax, its status is changed to AUTHORIZED in Xero immediately. If a Bill/Invoice/PO is rejected in ApprovalMax, its status is changed to DRAFT in Xero immediately.
Synchronization of related data such as Contacts/Accounts/Themes etc.
ApprovalMax pulls new Xero Contacts based on the number of contacts you have in Xero: every 2 hours, if a number of Xero contacts is less than 2000; every 6 hours, if a number of Xero contacts between 2000 and 10000; every 24 hours, if a number of Xero contacts is more than 10000.
Other data is synchronized every 2 hours.
To hasten this process a Company Admin can force synchronization manually. To do so, go either to Approval or Requsters matrix in any workflow in your Organisation or to Company Name > Organisation , click on and click on 'SYNC NOW' next to the Contacts:
Also you can force synchronization of other data, such as Tracking categories, Items, Accounts, Themes etc. by clicking on appropriate 'SYNC NOW' button.