I suggest ...

Include requester and supplier in e-mail

Send the same e-mail to the requester AND the supplier contact. Or at least have one on CC. Currently we can see no proof that the email is sent. If both got the mail then there is much better evidence. We have had multiple situations where deliveries have not been made and the only proof that the order was sent is that we ticked the box in approval Max.

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    a.horsfield shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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      • Anonymous commented  ·   ·  Flag as inappropriate

        The requestor should be able to add their email address to the PO email as a CC at the time the request is made and then when approved the email will go to both the supplier and the requestor.
        This is available now

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