Include requester and supplier in e-mail
Send the same e-mail to the requester AND the supplier contact. Or at least have one on CC. Currently we can see no proof that the email is sent. If both got the mail then there is much better evidence. We have had multiple situations where deliveries have not been made and the only proof that the order was sent is that we ticked the box in approval Max.
Thank you for your feedback!
This idea makes a lot of sense and we’d try to implement it as soon as possible.
We will keep you updated.
The requestor should be able to add their email address to the PO email as a CC at the time the request is made and then when approved the email will go to both the supplier and the requestor.
This is available now