I suggest ...

Delegate specific approval requests

Sometimes the approver does not have all the necessary information to approve a request, and would therefore like to approve in principle, then send the request/delegate to an alternate approver for final review.

For example;

User A is the primary approver
User B is another user in the system, but is not normally part of this workflow

User A receives request, does not know enough about the project it relates to, and therefor decides to "approve in principle", but delegate final approval to User B, who is the project manager.

User B then receives the request and approves/rejects as required. Ideally with the ability to further delegate the request if it has been routed to them in error.

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    John McGarrigle shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    Hi John,

    Thanks for your suggestion.

    This already can be done actually. Approver A can click “Change approvers” button in the workflow preview and add Approver B to a particular request. Approvers can add any new approver, but they can’t remove approvers defined by the workflow. Administrators at the same time can even remove approvers that were added by the workflow.

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